Technology, Innovation and Training
The overall objective of the social inclusion and cohesion sector is:
“To strengthen inclusive development outcomes by designing, applying, and scaling context-appropriate digital, ICT4D, and responsible AI solutions, while building the capacities of staff, partners, institutions, and communities to use technology ethically, effectively, and sustainably for social impact.”
Strategic Lines of Action
1. ICT4D Research, Foresight and Knowledge Generation
Generate evidence on emerging digital and AI trends, digital public goods, and technology-enabled development models relevant to health, education, livelihoods, climate resilience, and social inclusion. This focus area would produce technical briefs, adoption recommendations, learning papers, and innovation insights to guide organisational strategy and programme design.
2. Digital Innovation and Product Development
Lead the identification of programme delivery challenges that can be addressed through technology and develop practical solutions from concept to scale. This would include user research, prototyping, piloting, testing, iteration, and scale readiness for tools such as SMS, IVR, dashboards, mobile applications, e-learning products, and digital feedback systems.
3. Responsible AI and Digital Governance
Ensure that all digital and AI-enabled interventions are guided by strong standards for ethics, safeguarding, human oversight, informed consent, inclusion, privacy, and data protection. This area would also cover internal policies, risk screening, governance mechanisms, and staff guidance on safe and responsible technology use.
4. Capacity Building, Digital Literacy and Training Services
Develop and deliver high-quality training for staff, partners, public institutions, youth, and the general public on digital literacy, ICT4D, responsible AI, data use, and digital safeguarding. This would include curriculum development, facilitator guides, participant materials, assessments, certification approaches, and post-training evaluation systems.
5. Digital Mainstreaming across Programme Portfolios
Support all programme areas to systematically integrate technology into assessment, design, implementation, monitoring, learning, and reporting. This will include advising on digital workflows, monitoring dashboards, e-learning systems, community feedback tools, automation, and digital communication solutions that improve quality, efficiency, and reach.
6. Partnerships and Technology Ecosystem Engagement
Build and manage strategic partnerships with telecom companies, universities, innovation hubs, startups, software developers, government institutions, and development partners. This is aimed at strengthening co-creation, technical credibility, deployment support, sustainability, and learning exchange for digital solutions.
7. Resource Mobilisation and Technology Investment
Develop a pipeline of funding opportunities and partnerships that can finance innovation, digital transformation, and training work. This will include concept note development, proposal writing, donor engagement, support to reporting on digital components, and positioning the unit as a credible leader in ICT4D and responsible AI use.
8. Data Use, Learning and Evidence for Scale
Promote the use of data and evidence to improve programme decisions, measure results, and strengthen accountability. This will include working with MEARL Unit to support for dashboards, data visualisation, digital monitoring systems, training on data interpretation, and documentation of lessons that can inform scale-up and policy influence.
9. Digital Service Lines and Advisory Support
Develop mission-aligned service lines such as paid training, digital advisory services, tool deployment support, and technical accompaniment for organisations or institutions seeking to adopt ICT4D and responsible AI solutions. This would be pursued within approved ethical, safeguarding, and organisational standards.
10. Thought Leadership and Public Learning Platforms
Use ICT4D forums, webinars, public dialogues, and knowledge products to position Savana Signatures as a trusted voice on technology for development in Ghana and beyond. This would support visibility, sector learning, policy engagement, and partnership development.