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Transport Sector Improvement Project (TSIP)

Duration: 2021 – October 2026

Background

The Transport Sector Improvement Project (TSIP) is transforming lives in Ghana’s Bono East and Northern Regions by upgrading critical road networks in Atebubu-Amantin in Bono East Region, Tatale-Sanguli, Zabzugu, Yendi, and Tamale in the Northern Region. Funded by the Government of Ghana and the World Bank, this initiative doesn’t just build roads, it strengthens communities.

Recognizing that infrastructure projects can disrupt daily life, the Ministry of Roads and Highways partnered with Savana Signatures to ensure the project protects and uplifts livelihoods through inclusive engagement, grievance redress, and safeguards against gender-based harm.

Strategy

To maximize livelihood improvements, the project has implemented:

  1. Community Empowerment Systems
    • Established 4 local grievance offices and 3 toll-free hotlines (0800 00 22 22, 0800 00 33 33, 0800 00 44 44) for accessible dispute resolution,
    • Deployed 53 educational signposts and complaint boxes across communities,
    • Developed an online Grievance and Complaints Logging System (GCLS) for anonymous reporting.
  2. Economic Opportunity Creation
    • Conducted workforce training programs for all 3 construction firms, emphasizing fair labor practices
    • Provided targeted workshops for women’s groups, youth, and Persons With Disabilities (PWDs), and other groups in the project-affected areas.
  3. Social Protection Measures
    • Launched multi-language radio campaigns (in 8 local languages) across 6 stations
    • Distributed educational materials on GRM, GBV, HIV/AIDS and COVID-19
    • Established Sexual Exploitation and Abuse (SEA) prevention protocols

Key Outcomes

  • Protected vulnerable groups through GBV/SEA prevention systems and accessible grievance mechanisms,
  • Educated project-affected communities through radio programs and printed materials in local languages,
  • Supported improved road networks will enhance market access, reduce transportation costs, and connect rural communities to economic centers,
  • Implemented multiple reporting channels (hotlines, online system, complaint boxes) ensuring accountability, and
  • Trained local workers and contractors in fair labor practices and social safeguards.

The project has successfully balanced infrastructure development with livelihood protection, creating a model for socially responsible construction that benefits both the economy and local communities.